FAQs
If you don't want your CPNI used for the marketing purposes described above, please notify us by phone any time at 1-800-333-9956, online at www.vzw.com/myprivacy or through Customer Service at 1-800-922-0204 from Monday - Friday 7 a.m. to 11 p.m. and Saturday - Sunday 8 a.m. to 9 p.m.
What is my Verizon number? ›
For a smartphone or basic phone, look up the mobile number in the phone's settings after it's been activated with Verizon: Android and basic phones: The path generally is Settings > About phone/device. Apple: The path generally is Settings > Phone > My Number.
How do I contact the Verizon billing department? ›
To make a payment arrangement over the phone call us at 1.800. Verizon (1.800. 837.4966), say: Payment Arrangements > Follow the instructions.
What is the phone number for Verizon FiOS customer service? ›
What is Verizon's real customer service number? ›
The new number, 1-800-VERIZON (1-800-837-4966), replaces more than 100 toll-free numbers used in the past by Verizon wireline customers.
How do I speak to a real person with Verizon? ›
Verizon Contact Numbers
- Sales. 800-225-5499. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
- Service. 800-922-0204. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
- Technical Support. 800-922-0204. 8 AM - 9 PM (7 days/week) All time zones are local (PT for customers in HI/AK) ...
- Sales & Service. 800-837-4966. 8 AM - 7 PM ET (Mon - Fri)
What is the primary number for Verizon? ›
You decide which of your SIM is primary (the default) and secondary. The first number you had is the default, but you can change the assignments and the names of each SIM. Each time you place a call or start a text thread you can choose which number to use.
Does Verizon have 24 customer service? ›
Yes. Verizon Premium Technical Support is available 24 hours a day, seven days a week, 365 days a year. Call anytime you need technical assistance, even in the middle of the night or on a holiday. We're always here, waiting to help you.
Is 800-837-4966 Verizon support? ›
You can call 800-837-4966 and a Verizon agent will connect you with a Tech Support Pro agent via a priority queue. The MyFios app provides immediate contact with a Tech Support Pro agent via phone.
How do you get straight to a representative? ›
Dial "*" or "#" four or more times.
A lot of companies have a special combination (usually repeated keys) to let their sales reps or field technicians get a hold of someone quickly. If you don't have the time or are desperate to avoid the robo-call, keep trying different combinations for a better chance of success.
You may begin a mediation with Verizon by completing the Notice of Dispute Form which can be downloaded here or obtained from the Verizon Dispute Resolution Manager, One Verizon Way, VC54N090, Basking Ridge, NJ 07920-1097 or at NoticeOfDispute@verizon.com.
How do I escalate a complaint to Verizon? ›
When online escalations are not possible, customers can call 888-212-0139 (919-378-6390) to escalate tickets. Please reference the ticket number (e.g. 2015010212345). Managed services customers should contact the appropriate Managed NOC for escalation support.
What number is 1 800-922-0204? ›
The call comes in as technical support, 1-800-922-0204, which is the real number for Verizon customer support. Once the phone is answered, a recording says, "Simply log into your account to redeem your $54. At Verizon we care about you," according to reports from tech blogs.
Is 1 800 837 4966 legit? ›
Verizon's toll free number 1-800-VERIZON (1-800-837-4966) and website www.verizon.com/support. online at www.verizon.com/support to report any service-related issue.
What is the code to call Verizon customer service? ›
What are pound (#) and star (*) codes?
Code to call | When you need to |
---|
#832 | Place a test call |
*611 | Call Verizon Customer Service |
*67 + 10-digit phone number | Block Caller ID for a single call |
*71 + 10-digit phone number | Forward unanswered calls (mobile phone will ring first) |
10 more rows
What is Verizon Telesale 800 922 0204? ›
Careful…. the Verizon Wireless “Refund” Scam may be back The scam involves spoofed calls, disguised to make it look like Verizon's customer service (800-922-0204) is calling. The caller may say there was a billing error resulting in an overcharge and will offer a credit to the account.